Rejection Kyun Hota Hai?
Common rejection reasons
- Cancellation policy ke bahar request (e.g., last-minute cancel)
- Evidence nahi diya
- Service actually complete ho gayi thi
- Duplicate request already processed thi
Appeal Karne Ka Process
How to appeal
- 1Rejection email mein "Appeal" button hoga — ya My Bookings → Refund Requests → Appeal par click karein.
- 2Naya evidence add karein:
- Photos / videos
- Chat screenshots with provider
- Bank statement (double-charge case mein)
- 1Appeal submit karein — 2 working days mein final decision.
Pro Tip
Appeal mein sirf new evidence add karein jo pehle submit nahi ki thi. Same request dobara bhejne se case strong nahi hota.
Escalation
Last resort
Agar appeal bhi reject ho — email karein: bookkaaro24@gmail.com — Subject: "Escalation – Refund Appeal Rejected – Booking #[ID]". Senior review team dekhegi.