My refund request was rejected — what are my options? | BookKaaro Help & Guide
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My refund request was rejected — what are my options?
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Mera Refund Reject Ho Gaya — Ab Kya Karoon?

My refund request was rejected — what are my options?

Refund reject hone par appeal karne ka process aur kab case strong hota hai.

How to appeal a rejected refund request and what evidence strengthens your case.

2 min5 June 2026

Rejection Kyun Hota Hai?

Common rejection reasons

  • Cancellation policy ke bahar request (e.g., last-minute cancel)
  • Evidence nahi diya
  • Service actually complete ho gayi thi
  • Duplicate request already processed thi

Appeal Karne Ka Process

How to appeal

  1. 1Rejection email mein "Appeal" button hoga — ya My Bookings → Refund Requests → Appeal par click karein.
  2. 2Naya evidence add karein:

- Photos / videos

- Chat screenshots with provider

- Bank statement (double-charge case mein)

  1. 1Appeal submit karein — 2 working days mein final decision.
Pro Tip

Appeal mein sirf new evidence add karein jo pehle submit nahi ki thi. Same request dobara bhejne se case strong nahi hota.

Escalation

Last resort

Agar appeal bhi reject ho — email karein: bookkaaro24@gmail.com — Subject: "Escalation – Refund Appeal Rejected – Booking #[ID]". Senior review team dekhegi.

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