HomePrivacy Policy

Privacy Policy

Last updated: March 2026 — Global Glory by Sehrash Holiday Homes SMC Pvt Ltd (BookKaaro)

Your privacy matters to us. We do not sell your personal data. By using BookKaaro, you consent to the practices described in this policy.

01Introduction

Global Glory by Sehrash Holiday Homes SMC Pvt Ltd, operating the BookKaaro platform and Global Glory brand ("we", "us", "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile application, or services.

By using BookKaaro, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

02Information We Collect

Personal Information

Name, email address, phone number
City and address information
Profile photos and bio
Payment information (processed securely, not stored on our servers)
ID verification documents (for service providers)

Usage Data

Pages visited, search queries, listings viewed
IP address, device type, browser information
Booking history and transaction data
Communication logs between users and providers

03How We Use Your Information

To create and manage your account
To process bookings and facilitate service delivery
To connect customers with service providers and property owners
To send booking confirmations, service updates, and notifications
To improve our platform, services, and user experience
To verify provider identities and maintain platform safety
To comply with legal obligations under Pakistani law
To send marketing communications (you may opt out at any time)

We do not sell your personal data. We may share information:

With service providers to facilitate bookings (name, phone shared with provider upon confirmed booking)
With legal authorities when required by Pakistani law or court order
With trusted third-party service providers (payment processors, SMS services) bound by confidentiality
In aggregate, anonymized form for analytics purposes

05Data Security

We implement industry-standard security measures including encryption (TLS/SSL), hashed passwords, and secure session management. However, no system is 100% secure.

We encourage you to use strong passwords and report suspicious activity to us immediately via WhatsApp at +92 319 3726899.

06Your Rights

Access your personal data and request a copy
Correct inaccurate or incomplete information
Request deletion of your account and associated data
Opt out of marketing communications
Withdraw consent for data processing (may limit service access)

To exercise these rights, contact us at privacy@bookkaaro.com or via WhatsApp.

07Cookies

We use session cookies for authentication and functional cookies to improve your experience. We do not use advertising tracking cookies. You may disable cookies in your browser settings, though this may affect platform functionality.

08Children's Privacy

BookKaaro is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us for immediate deletion.

09Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or platform notification. Continued use after updates constitutes acceptance of the revised policy.

10Contact Us

Global Glory by Sehrash Holiday Homes SMC Pvt Ltd

Operating as: BookKaaro / Global Glory / Cleaxa

📍 Jhelum, Punjab, Pakistan

📞 +92 319 3726899

✉️ privacy@bookkaaro.com