I was charged twice — need a refund | BookKaaro Help & Guide
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I was charged twice — need a refund
Help & Guide
Payment

Do Dafa Payment Kat Gayi — Refund Chahiye

I was charged twice — need a refund

Agar account se do dafa amount deduct hua to — foran steps aur refund timeline.

If your account was debited twice for one booking — immediate steps and refund timeline.

2 min5 June 2026

Pehle Verify Karein

First verify the double charge

  • Bank / mobile wallet ka statement check karein.
  • Dono transactions ki timestamps aur amounts note karein.
  • Koi ek transaction "pending" to nahi — kuch gateway payments 24–48 ghante mein reverse ho jaati hain.

Report Karein

How to report

  1. 1My Bookings → affected booking par click karein.
  2. 2Report Issue → Payment Issue → Charged Twice choose karein.
  3. 3Bank statement screenshot attach karein (transaction IDs visible honi chahiye).
  4. 4Submit karein.
Warning

Agar same gateway ka issue hai (e.g., Easypaisa), ek baar JazzCash ya Bank Transfer try karna zyada safe hoga future mein.

Refund Timeline

When second charge is reversed

MethodReversal Time
Easypaisa / JazzCash1–3 working days
Bank / debit card3–7 working days
Credit card5–10 working days

Agar 10 din baad bhi wapas na aaye — WhatsApp: +92 319 3726899.

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