checklistbeginnerChecklist
Guest Welcome Pack — Complete Template
How to Use This Template
Print this welcome pack (A4 size, 1–2 pages), place it in a clear folder or frame on the kitchen counter or coffee table. Update the highlighted sections with your specific property details. Review and update quarterly — restaurant recommendations in particular get outdated quickly.
WELCOME TO [PROPERTY NAME]
We're delighted to have you as our guest. This guide has everything you need for a comfortable stay. Please don't hesitate to reach out if anything is unclear or if we can make your experience even better.
📶 WiFi and Internet
- Network name: ________________________
- Password: ________________________
- Speed: Approximately ____ Mbps download
- If WiFi fails: Restart the router (located in ___________). Wait 2 minutes. If still failing, contact us immediately.
🏠 House Rules (Friendly Edition)
- 🕐 Check-out time: _______ AM/PM | Check-in time: _______ PM
- 🚭 Smoking: This is a non-smoking property. Please smoke on the balcony/outside only.
- 🎵 Noise: Please keep noise to a respectful level after 10pm — we have neighbours.
- 👥 Guests: Please do not bring additional guests beyond your booking without prior approval.
- 🐾 Pets: [Pets welcome ☐ / No pets ☐] — as stated in your booking agreement.
- 🔑 Security: Please ensure all windows and the main door are locked when leaving the property.
- 🗑️ Rubbish: Bags in the kitchen bin go in the ____ (location: ___________).
🍳 Kitchen Guide
- Kettle: Fill with filtered water (filter in the fridge)
- Microwave: Standard controls — 1 minute/Power 100%
- Hob/Stove: [Gas: Turn knob to position 1, press and hold 3 seconds to ignite] / [Electric: Standard controls]
- Dishwasher: Tablets under sink. Programme 2 = normal wash.
- Fridge: Ice maker in top compartment. Fresh water filter replaced ___________.
❄️ Air Conditioning
- Remote control is on the bedside table. Recommended setting: 22–24°C
- Please turn off AC when leaving the property to conserve energy
- In summer, the unit takes 5–10 minutes to fully cool the room
📍 Local Area Guide
Restaurants (within 10 minutes)
- 🍽️ ________________________ — [Cuisine type] — [Distance] — Our recommendation: ________________
- 🍽️ ________________________ — [Cuisine type] — [Distance] — Best for: ________________
- 🍽️ ________________________ — [Cuisine type] — [Distance] — Budget-friendly option
Essential Services
- 🏪 Supermarket/Grocery: ________________________ (___min walk)
- 💊 Pharmacy: ________________________ (___min walk) — Open until ___ PM
- 🏦 ATM: ________________________ (___min walk)
- 🚗 Parking: ________________________ (Details: ________________)
🚨 Emergency Contacts
| Service | Number |
|---|---|
| Your Host (primary contact) | ________________________ |
| Police Emergency | 15 |
| Ambulance/Rescue | 1122 (Punjab) / 115 (National) |
| Nearest Hospital | ________________________ |
| Building Security/Guard | ________________________ |
| Gas Emergency (SNGPL) | 1199 |
| Electricity Emergency | 118 (LESCO) / Regional WAPDA |
🚪 Check-Out Instructions
- Check-out time: _______ AM/PM
- Place used towels and linens in the bathroom (no need to wash)
- Empty the fridge of any perishable items
- Place rubbish bags in the designated bin location (___________)
- Turn off all lights, AC, and appliances
- Ensure all windows are closed and the main door is locked
- Return key to: ________________________
🌟 Thank you for staying with us! If your experience was wonderful, we would be deeply grateful for a review on your booking platform. Your feedback helps us improve and helps future guests choose a trusted stay. We hope to welcome you back.