Service or property was not as described | BookKaaro Help & Guide
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Service or property was not as described
Help & Guide
Booking Disputes

Service Listing Ke Mutabiq Nahi Thi

Service or property was not as described

Agar property photos se alag nikli ya service listing ke mutabiq nahi thi — dispute kaise daalein.

If the property or service didn't match the listing — how to raise a dispute.

2 min5 June 2026

Aam Mismatches

Common mismatches guests report

  • Property photos se alag nikli (kamar/facilities missing)
  • Service scope listing se choti thi
  • Advertised amenities (AC, Wi-Fi, parking) available nahi thin
  • Provider ki rating / reviews misleading thi

Dispute Daalein

How to raise a dispute

  1. 1Photos / videos lete waqt — arrival par hi lein, nikaalne se pehle.
  2. 2My Bookings → Report Issue khol karein.
  3. 3Category: "Service not as described" choose karein.
  4. 4Photos attach karein aur description likhein.
Pro Tip

Jitne zyada saboot (photos, screenshots), utna zyada refund ya credit milne ka imkaan.

Possible Outcomes

What resolution you can get

EvidenceLikely Outcome
Strong photos + descriptionFull or partial refund
Written description onlyCredit or partial refund
No evidenceProvider warning only

Listing Ko Report Karein

Also flag the listing

Dispute ke ilawa listing page par "Report Listing" button bhi click karein taake baaki users bhi safe rahein.

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